Terms And Conditions
At EMPOWERED ACHIEVERS and 3L LIFE LONG LEARNING we are committed to protecting and respecting your privacy.
In terms of consent, we believe we are already compliant, as anyone who has signed up to use our App, Questionnaires or downloaded Programmes, has signed up and opted to use our tools. We have never bought any marketing lists nor do any blanket marketing campaigns.
Below explains when and why we collect your personal information, how we use it, the conditions under which we may disclose it to others and how we keep it secure. We may change these terms from time to time, so please check our website occasionally to ensure that you are happy with any changes.
These terms will be effective as from the 25th May 2018.
By signing up to our App, Questionnaires, Learning Programmes or Quizzes you are agreeing to our terms and conditions.
How do we use the information we have?
The personal information we collect may include your name, title, company, address, country, type of industry, email address, telephone number.
It might also include your financial details such as debit/credit card information. However, if you make a payment online or purchase a service from us, your card information is not held by us, it is collected by our third-party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions
Any data that we hold within our dbase is only ever used anonymously for research purposes.
Within our basic App and other programme questionnaires, we may use your scores anonymously and only in the context of our continuing research. We do not use your individual reports, nor use or disclose your personal data. (Accreditation programmes may be the only exception to this, where data will be shared with the relevant accrediting authority).
We never sell or give away any personal information to any third party.
Sharing Your Data
For our specific programmes, we may share your data with professional institutions but only in the context of your accreditation or professional awards.
You acknowledge that email is an insecure medium, that it is generally not encrypted in transit, and security of information transmitted through the Internet can never be guaranteed. We are not responsible for any interception or interruption of any communications through the Internet or for changes to, or loss of your data or content information.
Where we have given (or where you have chosen) a password, which enables you to access our App or learning programmes, questionnaires, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
We may share your information with our third-party service providers, associate consultants and other partner organisations for the purposes of service maintenance, development of new tools, new programmes or research. However, when we use third-party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to use data, only for these purposes and to keep your information secure.
Access to your information
You have the right to request a copy of the information that we hold about you. If you would like a copy of your personal information, please email us at:
We may make a small charge for this service.
We of course strive to keep our records up to date and any information that we have in our dbase has come directly from you registering on our system to use one of our learning tools. Of course your situation may have changed in the meantime. We’re happy to correct or remove any information that you think may be inaccurate.
We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
Security precautions we have in place to protect your information
When you register for any of our learning tools and give us your personal information, we take steps to ensure that it is treated securely. Our website is secure and has an SSL certificate. You know that you’re on a secure website when a ‘lock’ icon appears in your web browser (Google/Microsoft/Firefox) etc.
Our website and tools are protected against Malware, hacks, viruses, current and emerging attacks etc through constant scanning by Sucuri (www.sucuri.net).
Any paying services that we may add to the site in future (such as credit or debit card details) will go through a third party payment system (eg PayPal or other) and will be encrypted and protected by them.
When you register for any of our learning services, non-sensitive details (your name, email address, etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best efforts to ensure its security on our systems.
Use of third party tools
We use a number of third party tools to ensure good functionality of our suite of learning and assessment tools.
We cannot be responsible for the practices of other companies and services, we only work with those that are GDPR compliant.
- SendGrid (used for automatic processing of confirmation mails, password changes etc. You agree to always update your password once issued with an automated one from our App or learning tools.)
- Google Analytics
We also have content feeds from and occasionally to:
- Google +
Use of ‘cookies’
For further information visit www.aboutcookies.org or www.allaboutcookies.org.
Transferring personal data outside of Europe
Empowered Achievers and 3L Life Long Learning may process the anonymous benchmarking data and personal information with regards to accreditation or professional awards in any country in which we, or our partner institutions or our consultants operate.
As part of our services, for particular learning programmes where this may apply (accreditation awards etc) your personal data may be transferred to countries outside the European Union. These countries may not have similar data protection laws to Europe. By submitting your personal data to us, for the purposes of accreditation or awards, you are agreeing to this transfer, storing or processing. We take steps to ensure that appropriate security measures are in place to maintain your privacy rights.
How to contact us